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Module 2 Quiz

Module 2 Quiz

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Question 1 of 8

1. Question

Recruiting aims to broaden talent pools beyond pedigree. What tool helps most?

Skills-based matching with transparent criteria
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Keyword filters on resumes
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GPA thresholds
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Manual LinkedIn browsing only
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Question 2 of 8

2. Question

Network planners need to cut last-mile cost and emissions. Which capability is best?

Route optimization with telematics-driven re-sequencing
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Sentiment analysis
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Image generation
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Spreadsheet macros
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Question 3 of 8

3. Question

HR legal asks about compliant use of screening tools. What should you cite and do?

Ignore; AI is exempt
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Rely on vendor assurances only
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Follow EEOC technical assistance and validate for adverse impact
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Use personality quizzes
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Question 4 of 8

4. Question

Social team must detect a brewing PR issue early. Which layer helps

Pixel retargeting
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Weekly manual scans
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AI-powered social listening and sentiment summaries
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More hashtags
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Question 5 of 8

5. Question

Maintenance wants fewer unplanned stops on a critical line. Where to start?

Buy spare machines
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Increase preventive schedules blindly
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Wait for failure data
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Predictive maintenance with sensor data and AI, tied to planned downtime
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Question 6 of 8

6. Question

Your online store sees a spike in weekend checkout fraud. Which setup is best?

Rules only (block all overseas cards)
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ML-based anomaly detection with human review
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Monthly manual audits
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CAPTCHA on every page
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Question 7 of 8

7. Question

Sales leaders want cleaner pipeline and faster follow-ups after calls. What’s the next move?

Hire more reps
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Enable CRM copilots to summarize calls and draft next steps
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Turn off meeting recordings
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Build a data lake first
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Question 8 of 8

8. Question

Support volume surged 200% after a launch. How to protect Customer Satisfaction Score without hiring immediately?

Close chat on weekends
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Add more automated attendant menus
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Deploy an AI agent for top requests, escalate with summaries to humans
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Auto-close tickets after 24 hours
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